Services

IT Administration: GxP-Compliant IT Infrastructure for Pharma & Life Science

GxP-compliant IT administration for laboratory and production environments in pharma and chemistry. Professional IT support for validated systems, including modern AI agents and automated workflows. Reliable, audit-ready and traceable.

Our services for GxP IT administration

In the pharmaceutical and chemical industry, IT infrastructure is not just an operational necessity: it is a regulatory requirement. Every system that collects, processes, or stores GxP-relevant data must be administered, qualified, and validated in accordance with applicable guidelines. cube one GmbH provides comprehensive IT administration services tailored specifically to GxP-regulated environments.

Our team of experienced IT administrators and GxP specialists supports you in operating your laboratory and production IT reliably, securely, and in compliance with FDA 21 CFR Part 11, EU-GMP Annex 11, and GAMP 5 requirements. For orientation on NIS 2, the BSIG and further IT security requirements, see the Regulatory Expertise Center.

Reference: Central Chromeleon administration across six servers and 300 users, including expansion to Mexico. Read case story

BSI

BSI IT-Grundschutz Check

For information security and IT operations, the public BSI IT-Grundschutz Check is available: eight questions on the ISMS, protection needs, modules, risk analysis, emergency management, authorisations, logging and the supply chain according to the BSI IT-Grundschutz publications.

Start the Grundschutz Check
EU

NIS 2 Check

For scope, registration, incident reporting and risk management, the public NIS 2 Check is available: eight questions according to Directive (EU) 2022/2555, the BSI Act and the BSI guidance for NIS 2-regulated entities.

Start the NIS 2 Check

IT pathfinder

Which IT landscape is your focus?

Choose your starting point. You get a focused entry with relevant deep links and a direct contact path.

The most common cause of failure in GxP labs is not hardware but undocumented change: a patch, user account or configuration without change control. We apply changes only with impact assessment, testing and evidence, keeping the qualified state traceable in operation.

What you get

Five building blocks cover operations and evidence. Each step ends with a result you can present in audit.

Infrastructure & network

Wir administrieren Server und Netzwerk On-Premise, hybrid oder in der Cloud mit GxP-konformer Konfiguration, Patch-Management und Need-to-Know-Zugriff.

Ergebnis

Dokumentierte Basiskonfiguration und Betriebsverfahren für Server und Netzwerk.

Identity & access

Active Directory, RBAC, Passwortrichtlinien und SSO werden so administriert, dass Data Integrity und Part 11-Anforderungen im Alltag eingehalten werden.

Ergebnis

Rollenmodell mit nachvollziehbaren Berechtigungen und Provisioning-Prozess.

Backup & recovery

Backup-Strategien mit regelmäßigen Wiederherstellungstests und vollständiger Dokumentation, weil Datenverlust im GxP-Umfeld nicht tolerierbar ist.

Ergebnis

Getestete Backup- und Restore-Nachweise für GxP-relevante Systeme.

Monitoring & stability

Proaktive Überwachung erkennt Probleme, bevor sie die Produktionskontinuität gefährden. Für regulierte Umgebungen setzen wir auf RADAR.

Ergebnis

Alarmierung, Eskalation und Betriebsprotokolle für kritische Systeme.

Change & qualification

Änderungen an qualifizierten Systemen laufen über dokumentiertes Change Management mit Impact Assessment und Test. Infrastrukturkomponenten qualifizieren wir nach IQ/OQ.

Ergebnis

Change-Control-Fälle und Qualifizierungsnachweise für Infrastruktur und Betrieb.

IT-Landschaft und Betriebsumfang klären?

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Our IT administration expertise

Lab IT and instrument PCs
Kiosk-Modus, Gruppenrichtlinien, Autologon und Härtung von Geräte-PCs in GxP-Laboren, inklusive Virtualisierung und Archivierung legacy Systeme.
Regulated infrastructure
Server, Netzwerk, AD und Backup mit dokumentierten Verfahren, Qualifizierung und Change Control für Annex 11 und Part 11.
Operations with evidence
Monitoring, Incident-Handling und KI-gestützte Workflows, ohne den qualifizierten Zustand zu verlieren. Details unter AI agents & workflows.

Standard IT

  • Patch ohne Change Record
  • Backup ohne Restore-Test
  • Monitoring ohne Audit Trail

GxP-integrated

  • Change Control vor jeder Änderung
  • Getestete Wiederherstellung mit Protokoll
  • Betriebsnachweise für Inspektionen

GxP-specific focus areas

Monitoring

Access rights under control

Mit RADAR überwachen Sie Dateizugriffsrechte in regulierten Umgebungen und erkennen Abweichungen, bevor sie zu Findings werden.

Automation

AI agents & workflows

Wiederkehrende IT-Aufgaben automatisieren wir mit dokumentierten Workflows und KI-Agenten, ohne den GxP-Nachweis aus dem Blick zu verlieren. Mehr unter AI agents & workflows.

IT administrator opening a drawer in a knowledge base for GxP systems

Knowledge base

Lab11: proven solutions on the shelf

In our internal software Lab11 we maintain a knowledge base for every system we administer. Incidents, release notes, operating guides and settings required for compliant operation under EU GMP Annex 11 and 21 CFR Part 11 live in one place, versioned and audit-ready.

For existing and new customers that means: when a fault pattern has been solved before, the fix is often already on the shelf across customers, instead of starting from scratch on every ticket.

Incidents & FAQ
Symptom, root cause and documented remediation per system, including lessons learned from GxP operations.
Release notes
Version jumps, patch impact and change control linkage to the qualified state.
Operating guides
Runbooks for operations, backup, restore, permissions and standard work instructions for IT admins and key users.
Compliance settings
Evidence-backed configurations for Annex 11 and Part 11, audit trail, access control and data integrity.
Regulatory framework: Annex 11, Part 11 and GAMP 5

IT-Administration in GxP-Umgebungen folgt diesen Regelwerken:

  • EU-GMP Annex 11: regelt computergestützte Systeme über den gesamten Lebenszyklus inklusive Betrieb und Change Control.
  • FDA 21 CFR Part 11: definiert Anforderungen an elektronische Aufzeichnungen, Signaturen und Zugriffskontrolle.
  • ISPE GAMP 5, 2nd Edition: liefert den risikobasierten Rahmen für Kategorisierung, Qualifizierung und laufenden Betrieb.

FAQ: IT administration in GxP environments

Was unterscheidet GxP-IT von Standard IT-Administration?
Jede Änderung an qualifizierten Systemen braucht dokumentiertes Change Management, nachvollziehbare Zugriffe und Betriebsnachweise. Standard IT optimiert Verfügbarkeit; GxP-IT optimiert zusätzlich Audit-Fähigkeit und Datenintegrität.
Müssen auch Instrumenten-PCs qualifiziert werden?
Ja, wenn sie GxP-relevante Daten erfassen oder verarbeiten. Dazu gehören Härtung, Backup, Audit Trail, Change Control und oft Virtualisierung oder Archivierung bei Außerbetriebnahme.
Wie oft sollten Backups wiederhergestellt werden?
Regelmäßig und dokumentiert, typischerweise mindestens jährlich für kritische Systeme oder häufiger nach Risiko. Ein Backup ohne erfolgreichen Restore-Test erfüllt GxP-Anforderungen nicht.
Wo finden wir Orientierung zu NIS-2 und IT-Grundschutz?
Neben dem Regulatory Expertise Center stehen auf dieser Seite der öffentliche BSI-IT-Grundschutz-Check und der NIS-2-Check für eine erste Einordnung bereit.
What is Lab11 and how does the knowledge base help?
Lab11 is our internal software for maintaining a knowledge base on administered systems: incidents and FAQ, release notes, operating guides and Annex 11 and Part 11 settings. Existing and new customers benefit when fixes are already documented across customers. Details on cube hub.

Systems we administer

Instrument and software platforms we operate in GxP laboratories: cube frames, not a logo soup. Each card opens the official manufacturer page.

Agilent

HPLC & OpenLab CDS

Chromatography

GxP administration of Agilent LC stacks and the OpenLab chromatography data system in validated lab networks.

Thermo Fisher

Chromeleon CDS

Enterprise CDS

Central administration of Thermo Scientific Chromeleon across island labs, SQL backends and validation servers.

Revvity

Life-science instruments

PerkinElmer / Revvity

Support for plate readers, imaging and screening platforms in GxP production and QC labs.

ZEISS

Microscopy software

ZEN / ZEN core

Administration of ZEISS imaging workstations used for documented GxP microscopy.

Roche

Diagnostics platforms

Clinical / QC analyzers

IT care for Roche analyzers and connected middleware in regulated laboratories.

Cytiva

ÄKTA / Biacore

Bioprocess & SPR

System care for chromatography and surface-plasmon-resonance stacks in process development.

METTLER TOLEDO

LabX & balances

Weighing / thermal analysis

GxP administration of LabX-connected balances and STARe thermal-analysis software.

Beckman Coulter

Centrifuges & cytometry

Life-science instruments

Qualified instrument IT for Beckman Coulter lab equipment in QC and research.

Malvern Panalytical

Particle characterisation

Laser diffraction / Mastersizer

Support for laser-diffraction and material-characterisation systems in GMP labs.

Sympatec

PAQXOS

Particle-size measurement

GxP administration of PAQXOS and the connected particle-size measurement systems.

KEYENCE

Inspection systems

Optical metrology

Administration of KEYENCE inspection and measurement systems on the shop floor.

Bruker

Spectroscopy platforms

MALDI-TOF / IR

IT for Bruker MALDI-TOF and IR spectroscopy benches used in identity testing and research.

Hamamatsu

NanoZoomer / NZConnect

Digital pathology

Central operation of slide scanners and NZConnect in validated imaging workflows.

Micromeritics

Surface determination

Solid-state analysis

GxP administration of instruments for specific surface-area determination in solid-state analysis.

Dr. Schneider

Coordinate measuring machine

Optical metrology

Support for optical and tactile coordinate measuring machines in production inspection.

Analytik Jena

UV/VIS photometer

Spectrophotometry

IT operation of UV/VIS photometers in qualitative and quantitative analysis.

SOTAX

Dissolution testers

Release testing

Administration of dissolution testers and the connected laboratory IT in QC.

Metrohm

Raman spectrometers

Identity testing

GxP support for Raman spectrometers used for identity testing in the laboratory.

TA Instruments

Solution calorimeter

Thermal analysis

System support for solution calorimeters in thermal analysis.

Retsch

Particle analyser

Sample preparation

Administration of particle analysers in sample preparation and QC.

ChemoMetec

Cell counters

Viability analysis

IT operation of automated cell counters and viability analysis in production.

Hamilton

Pipetting robots

Liquid handling

GxP administration of pipetting robots in automated laboratory workflows.

Molecular Devices

Microplate readers

SoftMax Pro

Support for microplate readers and SoftMax Pro workstations.

ProteinSimple

Capillary electrophoresis

Protein analysis

Administration of imaged capillary-electrophoresis systems in protein analysis.

Luminex

Flow cytometers

Flow cytometry

IT support for Luminex flow-cytometry platforms in QC and diagnostics.

BioTek

Endotoxin readers

Microplate readers

Operation of BioTek readers used for endotoxin determination in microplate format.

CAMAG

TLC analysis systems

Thin-layer chromatography

GxP administration of thin-layer chromatography systems in identity testing.

ZwickRoell

Universal testing machines

Materials testing

IT support for universal testing machines in materials and packaging testing.

Shimadzu

AAS

Elemental analysis

Administration of atomic-absorption spectrometers in elemental analysis.

MBV AG

Microbial air samplers

Cleanroom monitoring

Operation of microbial air samplers in cleanrooms and isolators.

Leica

EM ACE 600

Ion sputter

Administration of the EM ACE 600 ion sputter used in sample preparation.

WILCO

Headspace analyser

CCIT / packaging

IT support for headspace analysers used in packaging and CCIT testing.

Büchi

Universal extractor

Sample preparation

GxP administration of universal extractors in sample preparation.

Particle Measuring Systems

Particle counters

Environmental monitoring

Operation of particle counters for environmental monitoring in cleanrooms.

Advanced Instruments

Osmometers

Osmolality

IT support for osmometers in clinical and QC analytics.

Vilber Lourmat

Gel documentation

Imaging system

Administration of imaging systems used for gel documentation.

PAMAS

Optical particle counting

Liquid analysis

GxP operation of optical particle counters for liquid analysis.

SCIEX

Chromatography data system

Mass spectrometry

Administration of the SCIEX chromatography data system in mass spectrometry.

C Technologies / Repligen

SoloVPE

Variable pathlength UV/Vis

IT support for variable-pathlength UV/Vis spectroscopy (SoloVPE).

HunterLab

Colour measurement

Spectrophotometry

Administration of spectrophotometers used for colour measurement in QC.

QIAGEN

Capillary electrophoresis / dPCR

DNA/RNA analysis

Operation of automated capillary-electrophoresis and digital PCR systems.

Werfen

Haemostasis analysis

Blood coagulation

IT support for haemostasis analysers in coagulation diagnostics.

Miltenyi Biotec

Flow cytometry

Cell-processing labs

GxP administration of flow-cytometry instruments in cell-processing laboratories.

Pfeiffer Vacuum

Leak testing

CCIT / packaging

Support for systems used in non-destructive leak testing of packaging.

Sartorius

Bioreactors / BioPAT

Filter integrity

GxP administration of Sartorius bioreactors, BioPAT MFCS and Sartocheck filter-integrity testers.

Charles River

Endosafe / MCS Reader

Endotoxin testing

Support for Endosafe Nexus and MCS readers with EndoScan-V in quality control.

Hitachi High-Tech

Fluorescence spectrophotometer

FL Solutions

Administration of Hitachi fluorescence spectrophotometers and FL Solutions software.

Zirbus

Decontamination autoclave

ZirbusSteriControl GMP

GxP operation of decontamination autoclaves with ZirbusSteriControl in sterile processing.

Emka Technologies

IOX / ecgAUTO

Preclinical monitoring

IT support for emka data-acquisition and ECG analysis systems in GLP studies.

SOTAX

Dissolution tester

Release testing

GxP administration of SOTAX dissolution testers in QC release testing.

ProteinSimple

Imaged capillary electrophoresis

Protein analytics

IT support for imaged capillary electrophoresis systems in protein analytics.

Oxford Instruments

UV/VIS spectrometers

Spectroscopy

Administration of Oxford Instruments UV/VIS spectrometers in regulated laboratories.

WILCO

Headspace analyser

Packaging inspection

GxP administration of headspace analysers for packaging and CCIT testing.

Quality Vision International

Optical metrology

QVI

IT support for Quality Vision International optical measurement systems in production inspection.

IT administration tools

The operational toolbox behind qualified lab IT: virtualisation, tickets, tunnels, backup and endpoint control.

Virtualisation

QEMU / Docker

Isolation & replay

Container and emulator stacks for legacy instrument PCs that must remain GxP-reproducible.

VMware

Hypervisor estate

vSphere / ESXi

Qualified virtualisation of lab servers with documented change control.

Microsoft

Intune

Endpoint management

Policy-driven device management for kiosk PCs and lab clients in GxP zones.

osTicket

Service desk

Ticket workflow

Structured incident handling so lab IT changes stay auditable.

Redmine

Change tracking

Project & tickets

Traceable task and change records for infrastructure work in validated environments.

Webmin

Host administration

Linux servers

Hardened web administration for Linux hosts that sit behind GxP lab networks.

CrowdSec

Collaborative IDS

Edge protection

Behaviour-based blocking at the edge of lab and office networks.

Cloudflare

cloudflared

Zero-trust tunnels

Outbound-only tunnels so remote admin never exposes lab ports.

Wireshark

Protocol analysis

Network forensics

Packet-level diagnosis when instrument interfaces misbehave in qualified networks.

Iperius

Backup & restore

GxP data protection

Scheduled, documented backups for instrument PCs and archive shares.

Docker

Application isolation

Reproducible runtimes

Pinned images for tools that must not drift between validation and production.

Komodo

Deployment control

Infrastructure as operations

Repeatable service rollouts for cube one lab and product infrastructure.

Microsoft Sysinternals

PsExec

Protected execution

Runs software in a different user context on instrument PCs without leaving local admin sessions open.

Microsoft

Hyper-V

System virtualisation

Virtualisation of laboratory systems for testing, isolation and long-term data readability.

e-motional.com

Transparent Screen Lock Pro

Access restriction

Secures instrument PCs against unauthorised access while keeping the desktop visible for monitoring, especially with Autologon.

Visual Automation

Secure Desktop

OS access lock

Replaces the Explorer shell on instrument PCs so operating-system-level access to data stays blocked.

Microsoft

Group Policy

System access

Implementation of Group Policy to secure system access on laboratory clients.

Microsoft

Kiosk mode

Instrument PC hardening

Protects instrument PCs against unauthorised operating-system-level changes.

Microsoft Sysinternals

Autologon

Technical user

Automatic logon of a technical user for data backup on instrument PCs.

Microsoft

SSL / certificates

Encryption

Use of SSL certificates and hash algorithms to encrypt network traffic in the laboratory network.

Apptainer

Singularity containers

Application virtualisation

Containers for legacy laboratory applications that must run reproducibly without root on qualified hosts.

Rufus

Boot USB

OS install

Creation of bootable USB media for reproducible operating-system installs on laboratory PCs.

PuTTY

SSH / Telnet

Remote console

Secure console access to laboratory hosts and instrument PCs over SSH and Telnet.

IT reference projects

Selected landings from the programme: databridge, Chromeleon estate, readability, virtualisation, archiving, LabWare LIMS rollout and spectrophotometer lab IT.

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